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We
recognise that providing support and maintaining your computer system is critical to customer satisfaction. Remote Support Services - Using the
latest Remote software, we can connect to one of your servers or workstations remotely & use it just as if
we were in your office. This allows us to fix many problems without having to visit your site, saving us time & you money
- which is good for everyone and secure. Onsite Support Services - If we are unable to resolve a problem remotely,
or if the facility for remote control is not available for some reason, then we can despatch a systems engineer to visit your
site to troubleshoot & fix the problem. You can pay for your support in one of three ways: P-A-Y-G Support Services - Many of our clients are happy to simply pay for our support
as they need it. For remote support, you will only be billed for the time we spend helping you, rounded to the nearest fifteen
minutes. If we need to visit your premises & provide onsite support, it is just the same, but with a minimum of one hour.
Call now for further details or e-mail us at support@bytecomputerservices.co.uk Hardware
Contract Services - If you would prefer to let us look after your hardware needs for PC, Laptop or
Server, rather than you, then a Hardware Contract is the answer. We can examine the hardware thoroughly & provide you
with a quotationinc labour. Terms can vary to suit your requirements, but our standard contract covers unlimited hardware
failures, both parts & labour, Options include 4 or 8 hour response times, out-of-hours cover etc. For
Any of these services please phone or e-mail us:
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