Remote Support Services - Using the latest Remote software, we can connect to one of your servers or workstations remotely & use it just as if we were in your office. This allows us to fix many problems without having to visit your site, saving us time & you money - which is good and secure for everyone.

Onsite Support Services - If we are unable to resolve a problem remotely, or if the facility for remote control is not available for some reason, then we can despatch a systems engineer to visit your site to troubleshoot & fix the problem.

You can pay for your support in one of three ways:

• P-A-Y-G Support Services - Many of our clients are happy to simply pay for our support as they need it. For remote support, you will only be billed for the time we spend helping you, rounded to the nearest fifteen minutes. If we need to visit your premises & provide onsite support, it is just the same, but with a minimum of one hour. Call now for further details or e-mail us at support@bytecomputerservices.co.uk

• Hardware Contract Services - If you would prefer to let us look after your hardware needs for PC, Laptop or Server, rather than you, then a Hardware Contract is the answer. We can examine the hardware thoroughly & provide you with a quotationinc labour. Terms can vary to suit your requirements, but our standard contract covers unlimited hardware failures, both parts & labour,  Options include 4 or 8 hour response times, out-of-hours cover etc.